Shipment
We ship worldwide to countries from China, the shipping time is about 5-7 days. All orders are posted by DHL, TNT, UPS, Fedex or EMS because of their fast shipping time.
You can even get your orders in hands only in 3-5 days by DHL! Time taken for parcels to reach their destination will vary according to shipping terms. Orders maybe delayed due to bad weather, incorrect address information, or availability of the product.
We shall ship the items in 1-2 working days once your payment is cleared (Sat. & Sun. and most national holidays excluded), and we will send you tracking number in about 2 business days!
Please confirm your shipping address is correct before you pay for it, you’d better leave the phone number for delivery contacting.
Please provide a valid email address when you register an account on our website and check emails often after you have purchased your order for any updated information.
Return Policy
If you have purchased the wrong item, you can ship the item back subject to the following:
1. you must contact us first about the products before returning them to us, and if we agree to accept a return of the incorrectly purchased item, you MUST do the following:
2. the products must be in the original package without any damage.
3. the products must be securely and appropriately packed so they are not damaged during transit.
4. the products must be like new and not show any signs of use or having been installed or fitted;
5. you must include our original delivery slip in package;
6. the claim for refund must be advised to us no later than 15 days after the date you bought the products;
7. Return freight is the customer’s responsibility. You will be solely responsible for all shipping costs to return the products to us;
8. when we agree to accept the return of the products, we will refund the purchase price, minus the original shipping price and at our discretion minus a 15% restocking fee;
9. if you require us to accept return of a product and then ship a replacement one, you are responsible for the difference in the refund amount and the new item price and also for any shipping fees;
10. Exchanges or refunds need to be done after your package has been received by us. You will be notified via email to the address listed on your account once refund is finished.
11. Please allow up to 3 business days to complete your return or exchange.
